F for Fachsimpeln

Regular customers of our store or fans of the newsletter section "Ask Frank" know the face of Butch: Frank Kappenstein, CEO and team leader. Through his professional experience in the hotel and gastronomy industry, Frank has gained a lot of know-how that benefits him - and you - today. He knows how to prepare food and knows what you need to make it "wow!" in the kitchen. And he has a passion for good tools in the kitchen. He is always happy to share his knowledge with you. You will receive competent advice here at Butch - on the brands we carry, the products, their handling and care. This of course also applies to the time after your purchase. If you have a question later on while cutting, slicing, grating, frying, or baking: just call us, send an email, or use the contact form. We won't leave you alone! Big Butch promise.

S for Service

Seasoning service for cast iron pans

We at Butch love cast iron pans. If you have decided to buy a new cast iron pan - congratulations! And the further good news: we will take care of the necessary seasoning for you! Seasoning cast iron pans requires some know-how, and the associated smoke and odor can often be annoying in your own home. Seasoning is necessary in any case, as the cast iron pan is delivered without any artificial coating. Its non-stick effect and frying properties result from the patina that forms during seasoning. And the better the patina, the better your cast iron pan. Long story short: come to the store, choose your cast iron pan, we will season it for you, you can watch, and at home you can start cooking right away! You can find all the information about this in our magazine under "Seasoning cast iron pans - why & how".

Coating service for pots and pans with non-stick coating

Renew instead of dispose, that's our motto when it comes to the non-stick coating of pans and pots. For this service, we work closely with ITN, because this company from Saarland specializes in the recoating of cookware. If the non-stick coating of your pan or pot has been damaged, bring it to our store. We'll take care of it. Detailed information about the procedure and prices can be found in the magazine article “The ITN Anti-Stick Recoating for Pans and Pots”.

W as in “What else is important”

You can find our store in Tußmannstraße 63 in Düsseldorf, district Pempelfort. There is usually a parking space near the store, which can be quite convenient. Because anyone who has ever had to walk several hundred meters to the parked car with a heavy item like a Skeppshult roaster under their arm knows how heavy seven kilos can be.

You can find the current opening hours of the store in the info box at the top of the page. All contact details are also listed there.

We look forward to seeing you!
Your Butch team